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Customer Support


Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is press the Help button, which is present on each page. A pop-up window will open. It contains exhaustive information about all the actions that you can carry out on that particular page. Each context menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge variety of instructional video clips illustrating how to work with our hosting Control Panel. They're shot for those of you who would like to see how things are being done instead of just reading articles. In this way, anyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you need, take a glimpse at our comprehensive FAQ database, which contains questions asked by real persons and provides practical solutions. We regulary update our Frequently Asked Questions database with new Q&A's so as to encompass all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ database either, you can get in touch with our fantastic team of technical support engineers available 24x7x365 and ready to help you with any query. Each trouble ticket you open will be replied to in less than sixty minutes (the average trouble ticket response time is just 20 mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 261961

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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